Tech Support

Please provide the following information including how Course Technology may contact you, the product you are using, the difficulty you are experiencing, and the system you are using. Please note our Hours of Operation: Support via phone (1 800 648-7450) Monday – Thursday: 8:30 am – midnight ET Friday: 8:30 am – 6:30 pm ET Sunday: 4:00 pm – midnight ET Support via email (tech.support@course.com) 24 hours, 7 days a week!
*Required fields
Please provide your contact information.
* Email address:
* Phone:
* First Name:
Customer description:
* Last Name:
* School/College or Program:
Address:
City:
State/Province:
Zip Code:
* Please provide us with some information about the product you are using.
Product:
* Product Type:
* Product Name:
* ISBN:
....................................................................................
Please provide the following information about the difficulty you have experienced.
The error message you received:
Please give a brief description of the problem:
At what point does this occur? Indicate the previous screen, and the screen where this happens:
Is this when you are:
Please provide any additional information that may be useful to us in resolving this issue:
....................................................................................
We will need information about your system.
Operating System:
Network System:
To what drive is this program installed?